Privacy Policy – Dassh Cash Loan CC

Effective Date: 27.12.2024

1. Introduction
At Dassh Cash Loan CC, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws. By using our services, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of personal information:

• Identification Information: Full name, ID number, date of birth.
• Contact Information: Physical address, email address, phone number.
• Financial Information: Bank account details, income, employment details.
• Credit Information: Credit history, payment behavior, and debt status obtained through credit checks.
• Other Information: Data collected through forms, applications, or interactions with our website or customer service.

3. How We Use Your Information
We use your personal information for the following purposes:

• Processing loan applications and verifying identity.
• Assessing creditworthiness and financial capacity.
• Managing your account and processing payments.
• Communicating important updates, offers, and service changes.
• Complying with legal obligations and regulatory requirements.
• Enhancing our services through analytics and customer feedback.

4. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:

• Affiliated Entities: To provide services and process credit assessments.
• Third-Party Service Providers: For payment processing, credit reporting, and IT services.
• Legal Authorities: When required by law or in response to valid requests by public authorities.
• Credit Bureaus: For credit checks and assessments.

5. Data Security
Dassh Cash Loan CC employs advanced security measures to protect your personal information from unauthorized access, alteration, or disclosure. We implement encryption, firewalls, and secure servers to safeguard your data.

6. Cross-Border Data Transfers
Your information may be transferred to and processed in countries outside Namibia for credit evaluation purposes. We ensure that such transfers comply with data protection laws and regulations.

7. Your Rights
You have the right to:

• Access and review the personal data we hold about you.
• Request corrections or updates to inaccurate or incomplete information.
• Withdraw consent for data processing, subject to legal and contractual obligations.
• Request the deletion of your personal data, where applicable.
• Lodge complaints with regulatory authorities if you believe your data has been mishandled.

8. Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted.

9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.